Application Support & Customer Service

Reliable, Trained Support Teams That Understand Your Product Inside Out

At We Make Platforms, we don’t just build platforms—we help you support them. Our dedicated customer service solution offers real-time chat support with agents who are trained on your application, ensuring your users get the help they need, when they need it.

We Handle Support, So You Can Focus on Scaling

✅ Trained on Your Platform

Our support team is thoroughly trained on your specific application—so they can resolve issues quickly, accurately, and with empathy.

✅ Live Chat Support

We provide live customer service via chat, helping your users in real time and reducing support tickets through instant resolutions.

✅ Brand-Aligned Communication

Our agents represent your brand professionally, using tone, language, and service standards that reflect your business values.

✅ Scalable Support Team

Need support during peak hours or product launches? We scale with your needs to ensure consistent coverage.

What’s Included

✔ Live Chat Support Setup & Staffing

✔ Knowledge Base Development

✔ Issue Escalation Protocols

✔ Agent Training on Your Application

✔ Performance Monitoring & Reporting

Why Our Clients Trust Us

You’ve worked hard to build a great product—don’t let poor support damage the user experience. We act as an extension of your team, providing high-quality customer service that keeps your users happy and your team focused on what’s next.

Seamless Support Starts Here

Whether you’re launching a new platform or need to upgrade your existing support system, We Make Platforms delivers chat support solutions that are dependable, professional, and customized to your business.